FREE U.S. SHIPPING ON ORDERS +$99

Free Shipping & Easy Returns

All orders ship same day Monday through Friday if placed by 2.00 pm PT

United States

POSTAL SERVICE [Free with orders +99] 2-7 business days
FEDEX PRIORITY 2 business days
FEDEX GROUND 3-5 business days
POSTMATES (LOS ANGELES ONLY) Same business day

International

POSTAL SERVICE [Free on order +$199] 2-6 weeks
FEDEX PRIORITY 3-5 business days
FEDEX ECONOMY 2-7 business days

Shipments outside of the U.S. may be subject to import duties and taxes which are the responsibility of the recipient. Taxes vary by country and we are not able to supply an estimated cost. Please contact your customs office for more information. Please be advised that Fedex might impose an advancement fee which are the responsibility of the recipient to clear a countries customs office quicker than the standard postal service. We do not accept purchases from Russia due to high fraudulent activity. 

If packages are abandon or not received due to unpaid taxes or duties we are not able to refund your order. For more detail please contact help@rpmwest.com

Returns

  1. Complete the return form found in your shipment or email help@rpmwest.com
  2. Ship the item(s) using the form to the address on the sheet
  3. Done. It's that simple!

Allow 7-10 business days upon receipt for your refund to be processed.

Exchanges

Domestic Exchanges

To make an exchange, follow the same steps above, but mark the box on the form for exchange. Please note that products must be in new and unwashed condition – if they’ve been hemmed or otherwise altered, they’re not eligible for exchange. All exchanges are sent via USPS in 7-10 days, but if you need your new product sooner, just let us know. If for some reason we don’t have the item you’re looking for, we’ll let you know via email.

International Exchanges

Unfortunately, we are unable to provide our international customers with a prepaid return label for an exchange.

Shipping Label

If you’re located in the U.S. and would like a prepaid return label, shoot us an email at help@rpmwest.com. We may charge a shipping and handling fee of $8.95 depending on the situation.

Terms

Requests for exchanges or store credit can be made up to 60 days after the original purchase and full refunds are available for 30 days after shipping. We don’t refund shipping costs, though, except if there’s a product defect or shipping error.

For our extended terms, questions regarding a Kickstarter campaign, or any other issues arising from a return or exchange, feel free to let our customer service team know. You can reach us at help@rpmwest.com or call 888-414-5740.

Shipping Holidays

NEW YEARS DAY
MARTIN LUTHER KING JR. DAY
PRESIDENT'S DAY
4TH OF JULY
LABOR DAY
THANKSGIVING
CHRISTMAS EVE
CHRISTMAS
NEW YEARS EVE