|POSTAL SERVICE [Free with orders +99]||2-7 business days|
|FEDEX PRIORITY||2 business days|
|FEDEX GROUND||3-5 business days|
|POSTMATES (LOS ANGELES ONLY)||Same business day|
|POSTAL SERVICE [Free on order +$199]||2-6 weeks|
|FEDEX PRIORITY||3-5 business days|
|FEDEX ECONOMY||2-7 business days|
Shipments outside of the U.S. may be subject to import duties and taxes which are the responsibility of the recipient. Taxes vary by country and we are not able to supply an estimated cost. We do not accept purchases from Russia due to high fraudulent activity. Please contact your customs office for more information.
If packages are abandon or not received due to unpaid taxes or duties we are not able to refund your order. For more detail please contact email@example.com
Allow 7-10 business days upon receipt for your refund to be processed.
To make an exchange, follow the same steps above, but mark the box on the form for exchange. Please note that products must be in new and unwashed condition – if they’ve been hemmed or otherwise altered, they’re not eligible for exchange. All exchanges are sent via USPS in 7-10 days, but if you need your new product sooner, just let us know. If for some reason we don’t have the item you’re looking for, we’ll let you know via email.
Unfortunately, we are unable to provide our international customers with a prepaid return label for an exchange.
If you’re located in the U.S. and would like a prepaid return label, shoot us an email at firstname.lastname@example.org. We may charge a shipping and handling fee of $8.95 depending on the situation.
Requests for exchanges or store credit can be made up to 60 days after the original purchase and full refunds are available for 30 days after shipping. We don’t refund shipping costs, though, except if there’s a product defect or shipping error.
For our extended terms, questions regarding a Kickstarter campaign, or any other issues arising from a return or exchange, feel free to let our customer service team know. You can reach us at email@example.com or call 888-414-5740.
|NEW YEARS DAY|
|4TH OF JULY|
|NEW YEARS EVE|